Frequently Asked Questions

Answers to common questions about our tenant and employee screening services
FAQ

Frequently Asked Questions

What is Thoroughscreen?

Thoroughscreen is an online screening platform for landlords, property managers, employers, and applicants. The site offers tenant and employee screening across the United States, with core report pricing shown for credit, criminal, and eviction reports.

How does the screening process work?

Create a free account, invite your applicant, choose the reports you want, decide who pays, and the applicant completes identity verification. Once the screening is complete, your selected reports are delivered online.

Can I order only the reports I need?

Yes. You can order individual reports or combine them, and the site says you receive only the reports you selected. Thoroughscreen also uses pay-as-you-go pricing with no subscriptions, no setup fees, and no minimum orders.

How much does screening cost?

Current site pricing starts at $19.99 for a credit report, $24.99 for a criminal report, and $14.99 for an eviction report. The pricing page also says volume or bundle pricing is available for employers and landlords.

Who pays for the screening?

You choose who will pay during the invite flow. The process pages say you select this when inviting the applicant to complete screening.

How fast are results delivered?

Many results are delivered quickly online, but turnaround can vary for checks that depend on outside data availability or source responses.

What can be included in a tenant screening report?

Your landlord pages describe tenant screening as including credit history, score factors, SSN and identity checks, employment verification where information is available, rental history where data is available, criminal and sex offender searches, eviction and court history, county-level criminal checks, judgments and liens, and watchlist or sanctions checks.

Still have questions?

Contact our support for further assistance