Tenant Screening FAQ | Background Check Questions

Tenant & Employee Screening FAQs

Answers to common questions about our tenant and employee screening services

FAQ

Frequently Asked Questions About Screening Reports

What is ThoroughScreen?

ThoroughScreen is an online screening platform for landlords, property managers, employers, and businesses. We provide tenant and employee screening reports, including credit checks, criminal background searches, eviction reports, identity verification, and other background screening services.

How does the screening process work?

Create a free account, choose the screening reports you need, invite your applicant, and select who will pay. The applicant completes the required screening steps online, and the selected reports are delivered through the secure ThoroughScreen platform.

Can I order only the reports I need?

Yes. You can order individual screening reports or choose a bundle based on your needs. ThoroughScreen offers pay-as-you-go pricing with no subscriptions, no setup fees, and no minimum orders.

How much does screening cost?

Current site pricing starts at $19.99 for a credit report, $24.99 for a criminal report, and $14.99 for an eviction report. The pricing page also says volume or bundle pricing is available for employers and landlords.

Can employers use ThoroughScreen for background checks?

Yes. Employers and businesses can use ThoroughScreen to request employee screening reports and pre-employment background checks online.

Is there a monthly subscription?

No. ThoroughScreen offers pay-as-you-go screening report pricing, so you can order reports when needed without a monthly subscription.

Who pays for the screening?

You can choose who pays for the screening during the applicant invite process. Depending on your setup, the report cost may be paid by you or by the applicant.

How fast are results delivered?

Many results are delivered quickly online, but turnaround can vary for checks that depend on outside data availability or source responses.

What can be included in a tenant screening report?

Your landlord pages describe tenant screening as including credit history, score factors, SSN and identity checks, employment verification where information is available, rental history where data is available, criminal and sex offender searches, eviction and court history, county-level criminal checks, judgments and liens, and watchlist or sanctions checks.

What can be included in an employee screening report?

An employee screening report may include criminal background searches, identity verification, SSN trace, employment verification, education verification, motor vehicle records, employment credit report options, drug screening options, Form I-9 support, and E-Verify support depending on the reports selected.

Can landlords use ThoroughScreen for tenant credit checks?

Yes. Landlords and property managers can use ThoroughScreen to request tenant credit checks online as part of the rental applicant screening process.

Are screening reports available across the United States?

Yes. ThoroughScreen offers online tenant and employee screening services across the United States, although some report availability may vary based on location, data sources, and applicable laws.

Still have questions?

Contact our support team for help with tenant screening, employee screening, pricing, or account questions.