Privacy Policy

1. Information We Collect

We collect information from three main sources:

A. Information You Provide Directly

When you use the Service, create an account, or complete a screening request, we may collect:

• Full name, email address, phone number
• Date of birth
• Social Security Number (where required for screening)
• Driver’s license or government ID details
• Current and previous addresses
• Employment and education history
• Rental history and landlord references
• Payment and billing information
• Any additional information submitted through forms or applications

B. Information Collected Automatically

When you visit our website or platform, we may collect:

• IP address
• Device type and browser
• Pages visited and actions taken
• Cookies and tracking data
• Log files and usage analytics

C. Information from Third Parties

We may obtain information from:

• Public records and courts
• Credit bureaus and credit-related data providers
• Identity verification providers
• Employment, education, and rental verification sources
• Sanctions and watchlist databases
• Government agencies and data aggregators

2. How We Use Information

We use information to:

• Provide screening services (tenant and employment screening)
• Verify identity and prevent fraud
• Generate screening reports
• Process payments and manage accounts
• Communicate with users (invitations, updates, results)
• Support compliance with applicable laws (including FCRA)
• Improve our platform, services, and user experience
• Detect and prevent misuse or unauthorized activity

3. Consumer Reports and Legal Compliance

Some information processed through our Service may be used to generate consumer reports or investigative consumer reports under the Fair Credit Reporting Act (FCRA).

We:

• Only provide reports where there is a permissible purpose
• Require users (employers/landlords) to certify compliance
• Support dispute and reinvestigation processes where required

Users of reports are responsible for:

• Obtaining proper authorization
• Providing required disclosures
• Following adverse action procedures

4. How We Share Information

A. Service Providers

We may share information with third parties who help us operate the Service, including:

• Identity verification providers
• Data and background screening providers
• Payment processors
• Cloud hosting and analytics providers

B. Customers (Employers / Landlords)

When an applicant submits information, reports may be shared with the requesting employer, landlord, or property manager.

C. Legal and Compliance

We may disclose information:

• To comply with laws, regulations, or legal processes
• To respond to subpoenas or court orders
• To protect rights, safety, or property

D. Business Transfers

If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Improve performance and usability
• Analyze traffic and usage patterns

You can control cookies through your browser settings, but disabling them may affect functionality.

6. Data Retention

We retain information:

• As long as necessary to provide services
• To comply with legal and regulatory obligations
• To resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and applicable laws.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information, including:

• Encryption where appropriate
• Secure access controls
• Monitoring and fraud prevention systems

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights (Consumers / Applicants)

Depending on applicable law, you may have the right to:

• Request access to your information
• Request correction of inaccurate data
• Dispute report information
• Request deletion where legally permitted
• Receive required disclosures related to consumer reports

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. International Use

Our Service is intended for use within the United States. If you access the Service from outside the U.S., you understand that your information may be processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Continued use of the Service means you accept the updated policy.

13. Contact Information

If you have questions, requests, or privacy-related concerns, contact us: